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Something stopped working. Let's get it back.

Computer and phone repair in Augusta, and remote help wherever you are. Fill in the ticket and you'll hear back with a free quote.

  • You get the price before any work starts, and you can say no.
  • Software problems are usually fixed remotely, while you watch.
  • Explained in plain English, not tech talk.

Repair ticket

Tell me what's going on.

What needs help?
Where are you?

This opens your email app with the ticket filled in, addressed to justtech101@gmail.com. Nothing is sent until you press send. Add a photo of the problem if you can.

What I fix

Not sure which of these it is? That's fine. Describe what you see and I'll work it out.

Slow computer

Takes forever to start, freezes, or crawls. Startup, clean-up, updates and settings.

Remote

Viruses and pop-ups

Strange pop-ups, fake warnings, or a browser that isn't acting right.

Remote

Wi-Fi, email and passwords

Internet that keeps dropping, an email account that won't work, a password that needs sorting out.

Remote

Printers and setup

A printer that won't connect, or a new device that needs setting up.

Remote

Overheating and noisy fans

Hardware that runs hot or loud. Diagnosis, cleaning and cooling.

Local

Computer and phone repair

Parts that need attention. You get a repair quote before anything is done.

Local

How it goes

  1. You send the ticket

    A few words about the problem is enough. A photo or screenshot helps.

  2. You get a free quote

    I explain what I think is wrong and what it costs to fix. You decide.

  3. It gets fixed

    Remote fixes happen over a screen-share. Hardware work is arranged locally in Augusta.

Remote or local

Remote, from anywhere

You stay home. With your permission, I connect to your computer and fix it while you watch.

  • Slow computers and pop-ups
  • Email, passwords and accounts
  • Wi-Fi settings and printer setup

Local, in Augusta and the CSRA

For problems with the device itself. We'll arrange the details when I send your quote.

  • Diagnosis
  • Overheating, fans and cooling
  • Computer and phone repair quotes

You can pay with Cash App, Venmo, PayPal or Zelle. Payment details come with your quote.

Questions

How much does it cost?

It depends on the problem, so every job starts with a free quote. You'll know the price before any work begins, and you can say no.

Can you fix it remotely?

Most software problems, yes: slow computers, pop-ups, email, passwords, Wi-Fi settings and printer setup. Hardware problems need hands on the device.

Where are you?

Augusta, Georgia. Remote help works wherever you are. For hardware work, we'll arrange the details when I send your quote.

What if I don't have email on this device?

Write to justtech101@gmail.com from any device you like. Say what's wrong and add a photo if you can.

Ready when you are.

The ticket takes about a minute. Your quote comes back by email.

Fill in the ticket